Agent app issue

Resolved·Full outage

This incident has been resolved.

Fri, Aug 9, 2024, 07:00 AM

(1 year ago)

Affected components

Aug 9, 2024, 05:49 AM

07:00 AM

API

Integrations

Support chat on www.helpdesk.com

Subprocessors' service

Updates

Resolved

This incident has been resolved.

Fri, Aug 9, 2024, 07:00 AM

Monitoring

A fix has been implemented and we are monitoring the results.

Fri, Aug 9, 2024, 06:27 AM(33 minutes earlier)

Identified

The issue has been identified and a fix is being implemented.

Fri, Aug 9, 2024, 06:18 AM

Investigating

We are currently investigating this issue.

Fri, Aug 9, 2024, 05:49 AM(28 minutes earlier)