Agent app issue
Incident Report for HelpDesk
Resolved
This incident has been resolved.
Posted Aug 09, 2024 - 09:00 CEST
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Aug 09, 2024 - 08:27 CEST
Identified
The issue has been identified and a fix is being implemented.
Posted Aug 09, 2024 - 08:18 CEST
Investigating
We are currently investigating this issue.
Posted Aug 09, 2024 - 07:49 CEST
This incident affected: API, Integrations, Support chat on www.helpdesk.com, and Subprocessors' service.