HelpDesk Status

All Systems Operational

Agent app Operational

API Operational

Integrations Operational

Support chat on www.helpdesk.com Operational

Subprocessors' service Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jul 24, 2021

No incidents reported today.

Jul 23, 2021

No incidents reported.

Jul 22, 2021

Impaired access to HelpDesk application

Resolved - This incident has been mitigated. HelpDesk services are back fully operational
Jul 22, 19:15 CEST

Update - We are continuing to monitor for any further issues.
Jul 22, 18:44 CEST

Monitoring - Service is back operational, we will actively monitor the issue.
Jul 22, 18:44 CEST

Identified - The issue has been identified as an outage of one of our sub-processors responsible for our CDNs, Akamai.

Our Admins are working on bringing back the full functionality of our services as soon as possible
Jul 22, 18:11 CEST

Investigating - We are currently investigating the issue
Jul 22, 17:50 CEST

Jul 21, 2021

No incidents reported.

Jul 20, 2021

No incidents reported.

Jul 19, 2021

No incidents reported.

Jul 18, 2021

No incidents reported.

Jul 17, 2021

No incidents reported.

Jul 16, 2021

No incidents reported.

Jul 15, 2021

No incidents reported.

Jul 14, 2021

No incidents reported.

Jul 13, 2021

No incidents reported.

Jul 12, 2021

No incidents reported.

Jul 11, 2021

No incidents reported.

Jul 10, 2021

No incidents reported.