HelpDesk Status

All Systems Operational

Agent app Operational

API Operational

Integrations Operational

Support chat on www.helpdesk.com Operational

Subprocessors' service Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jul 27, 2024

No incidents reported today.

Jul 26, 2024

No incidents reported.

Jul 25, 2024

No incidents reported.

Jul 24, 2024

No incidents reported.

Jul 23, 2024

No incidents reported.

Jul 22, 2024

No incidents reported.

Jul 21, 2024

No incidents reported.

Jul 20, 2024

No incidents reported.

Jul 19, 2024

No incidents reported.

Jul 18, 2024

No incidents reported.

Jul 17, 2024

No incidents reported.

Jul 16, 2024

No incidents reported.

Jul 15, 2024

No incidents reported.

Jul 14, 2024

Issues with actions within the application

Resolved - This incident has been resolved.
Jul 14, 04:15 CEST

Monitoring - A fix has been implemented and we are monitoring the results.
Jul 14, 03:55 CEST

Update - We are continuing to investigate this issue.
Jul 14, 03:39 CEST

Investigating - We are currently investigating this issue.
Jul 14, 03:36 CEST

Jul 13, 2024

HelpDesk services maintenance

Completed - The scheduled maintenance has been completed.
Jul 13, 11:30 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 13, 09:30 CEST

Scheduled - We will be undergoing scheduled maintenance at that time. Access to the HelpDesk application may be unavailable for a short period.
Jul 5, 09:05 CEST