All Systems Operational

Agent app Operational
API Operational
Integrations Operational
Support chat on www.helpdesk.com Operational
Subprocessors' service Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jul 14, 2025

No incidents reported today.

Jul 13, 2025

No incidents reported.

Jul 12, 2025

No incidents reported.

Jul 11, 2025

No incidents reported.

Jul 10, 2025

No incidents reported.

Jul 9, 2025

No incidents reported.

Jul 8, 2025

No incidents reported.

Jul 7, 2025

No incidents reported.

Jul 6, 2025

No incidents reported.

Jul 5, 2025

No incidents reported.

Jul 4, 2025

No incidents reported.

Jul 3, 2025

No incidents reported.

Jul 2, 2025
Resolved - This incident has been resolved.
Jul 2, 21:18 CEST
Update - We are continuing to investigate the issue. Customers might experience slower loading.
Jul 2, 20:40 CEST
Update - We are continuing to investigate the issue. Customers might experience slower loading.
Jul 2, 19:45 CEST
Update - We are continuing to investigate the issue. Customers might experience slower loading.
Jul 2, 19:04 CEST
Update - We are continuing to investigate the issue. Customers might experience slower loading.
Jul 2, 18:11 CEST
Update - We are continuing to investigate the issue. Customers might experience slower loading.
Jul 2, 17:34 CEST
Update - We are continuing to investigate the issue. Customers might experience slower loading.
Jul 2, 16:39 CEST
Update - We are continuing to investigate the issue. Customers might experience slower loading.
Jul 2, 16:03 CEST
Update - We are continuing to investigate the issue. Customers might experience slower loading.
Jul 2, 15:40 CEST
Update - We are continuing to investigate the issue. Customers might experience slower loading.
Jul 2, 15:04 CEST
Update - We are continuing to investigate the issue. Customers might experience slower loading.
Jul 2, 14:44 CEST
Investigating - We are currently investigating the issue with delays in accessing the HelpDesk application
Jul 2, 14:22 CEST
Resolved - The incident has been resolved. The agent application is now working properly.
Jul 2, 10:30 CEST
Update - We are continuing to monitor for any further issues.
Jul 2, 10:24 CEST
Monitoring - A fix has been implemented, and we're monitoring the results
Jul 2, 10:22 CEST
Identified - The issue has been identified, and the fix is being implemented.
Jul 2, 10:06 CEST
Investigating - We are currently investigating the issue. The agent application is down.
Jul 2, 10:05 CEST
Jul 1, 2025

No incidents reported.

Jun 30, 2025

No incidents reported.