All Systems Operational
Agent app Operational
API Operational
Integrations Operational
Support chat on www.helpdesk.com Operational
Subprocessors' service Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jul 24, 2021

No incidents reported today.

Jul 23, 2021

No incidents reported.

Jul 22, 2021
Resolved - This incident has been mitigated. HelpDesk services are back fully operational
Jul 22, 19:15 CEST
Update - We are continuing to monitor for any further issues.
Jul 22, 18:44 CEST
Monitoring - Service is back operational, we will actively monitor the issue.
Jul 22, 18:44 CEST
Identified - The issue has been identified as an outage of one of our sub-processors responsible for our CDNs, Akamai.

Our Admins are working on bringing back the full functionality of our services as soon as possible
Jul 22, 18:11 CEST
Investigating - We are currently investigating the issue
Jul 22, 17:50 CEST
Jul 21, 2021

No incidents reported.

Jul 20, 2021

No incidents reported.

Jul 19, 2021

No incidents reported.

Jul 18, 2021

No incidents reported.

Jul 17, 2021

No incidents reported.

Jul 16, 2021

No incidents reported.

Jul 15, 2021

No incidents reported.

Jul 14, 2021

No incidents reported.

Jul 13, 2021

No incidents reported.

Jul 12, 2021

No incidents reported.

Jul 11, 2021

No incidents reported.

Jul 10, 2021

No incidents reported.