HelpDesk Status

All Systems Operational

Agent app Operational

API Operational

Integrations Operational

Support chat on www.helpdesk.com Operational

Subprocessors' service Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jul 14, 2025

No incidents reported today.

Jul 13, 2025

No incidents reported.

Jul 12, 2025

No incidents reported.

Jul 11, 2025

No incidents reported.

Jul 10, 2025

No incidents reported.

Jul 9, 2025

No incidents reported.

Jul 8, 2025

No incidents reported.

Jul 7, 2025

No incidents reported.

Jul 6, 2025

No incidents reported.

Jul 5, 2025

No incidents reported.

Jul 4, 2025

No incidents reported.

Jul 3, 2025

No incidents reported.

Jul 2, 2025

HelpDesk - degraded performance

Resolved - This incident has been resolved.
Jul 2, 21:18 CEST

Update - We are continuing to investigate the issue. Customers might experience slower loading.
Jul 2, 20:40 CEST

Update - We are continuing to investigate the issue. Customers might experience slower loading.
Jul 2, 19:45 CEST

Update - We are continuing to investigate the issue. Customers might experience slower loading.
Jul 2, 19:04 CEST

Update - We are continuing to investigate the issue. Customers might experience slower loading.
Jul 2, 18:11 CEST

Update - We are continuing to investigate the issue. Customers might experience slower loading.
Jul 2, 17:34 CEST

Update - We are continuing to investigate the issue. Customers might experience slower loading.
Jul 2, 16:39 CEST

Update - We are continuing to investigate the issue. Customers might experience slower loading.
Jul 2, 16:03 CEST

Update - We are continuing to investigate the issue. Customers might experience slower loading.
Jul 2, 15:40 CEST

Update - We are continuing to investigate the issue. Customers might experience slower loading.
Jul 2, 15:04 CEST

Update - We are continuing to investigate the issue. Customers might experience slower loading.
Jul 2, 14:44 CEST

Investigating - We are currently investigating the issue with delays in accessing the HelpDesk application
Jul 2, 14:22 CEST

HelpDesk application issue

Resolved - The incident has been resolved. The agent application is now working properly.
Jul 2, 10:30 CEST

Update - We are continuing to monitor for any further issues.
Jul 2, 10:24 CEST

Monitoring - A fix has been implemented, and we're monitoring the results
Jul 2, 10:22 CEST

Identified - The issue has been identified, and the fix is being implemented.
Jul 2, 10:06 CEST

Investigating - We are currently investigating the issue. The agent application is down.
Jul 2, 10:05 CEST

Jul 1, 2025

No incidents reported.

Jun 30, 2025

No incidents reported.