Unavailability of the HelpDesk Agent Application
Incident Report for HelpDesk
Resolved
This incident has been resolved
Posted Apr 22, 2022 - 16:55 CEST
Monitoring
Fix has been implemented and the situation is stabilising. We'll keep monitoring the performance
Posted Apr 22, 2022 - 16:20 CEST
Identified
The issue has been identified, we're applying mitigations at the moment
Posted Apr 22, 2022 - 16:16 CEST
Investigating
We're aware of the issue and our Admins are currently investigating
Posted Apr 22, 2022 - 15:27 CEST
This incident affected: Agent app, API, and Integrations.