Agent app issue

Incident Report for HelpDesk

Resolved

This incident has been resolved.
Posted Aug 08, 2024 - 23:29 CEST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Aug 08, 2024 - 22:01 CEST

Identified

The issue has been identified and a fix is being implemented.
Posted Aug 08, 2024 - 20:40 CEST
This incident affected: Agent app, API, Integrations, and Support chat on www.helpdesk.com.