Affected components
Agent app
Support chat on www.helpdesk.com
Updates
Resolved
This incident has been resolved.
Mon, Mar 13, 2023, 11:37 AM
Monitoring
A fix has been implemented and we are monitoring the results.
Mon, Mar 13, 2023, 09:57 AM(1 hour earlier)
Identified
The issue has been identified and a fix is being implemented.
Mon, Mar 13, 2023, 09:19 AM(37 minutes earlier)
Investigating
We are currently investigating the issue
Mon, Mar 13, 2023, 09:18 AM