HelpDesk - degraded performance

Incident Report for HelpDesk

Resolved

This incident has been resolved.
Posted Jul 02, 2025 - 21:18 CEST

Update

We are continuing to investigate the issue. Customers might experience slower loading.
Posted Jul 02, 2025 - 20:40 CEST

Update

We are continuing to investigate the issue. Customers might experience slower loading.
Posted Jul 02, 2025 - 19:45 CEST

Update

We are continuing to investigate the issue. Customers might experience slower loading.
Posted Jul 02, 2025 - 19:04 CEST

Update

We are continuing to investigate the issue. Customers might experience slower loading.
Posted Jul 02, 2025 - 18:11 CEST

Update

We are continuing to investigate the issue. Customers might experience slower loading.
Posted Jul 02, 2025 - 17:34 CEST

Update

We are continuing to investigate the issue. Customers might experience slower loading.
Posted Jul 02, 2025 - 16:39 CEST

Update

We are continuing to investigate the issue. Customers might experience slower loading.
Posted Jul 02, 2025 - 16:03 CEST

Update

We are continuing to investigate the issue. Customers might experience slower loading.
Posted Jul 02, 2025 - 15:40 CEST

Update

We are continuing to investigate the issue. Customers might experience slower loading.
Posted Jul 02, 2025 - 15:04 CEST

Update

We are continuing to investigate the issue. Customers might experience slower loading.
Posted Jul 02, 2025 - 14:44 CEST

Investigating

We are currently investigating the issue with delays in accessing the HelpDesk application
Posted Jul 02, 2025 - 14:22 CEST
This incident affected: Agent app and API.