HelpDesk services maintenance

Scheduled Maintenance Report for HelpDesk

Completed

The scheduled maintenance has been completed.

Posted Mar 14, 2021 - 07:00 CET

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Mar 14, 2021 - 06:00 CET

Scheduled

HelpDesk application will undergo a service upgrade maintenance. The application (https://app.helpdesk.com) will be unavailable for all customers. The service will resume immediately and emails sent by end-users at that time will sync with HelpDesk accounts after the maintenance ends. We will post all updates here.

Posted Feb 15, 2021 - 16:35 CET

This scheduled maintenance affected: Agent app, API, Integrations, Support chat on www.helpdesk.com, and Subprocessors' service.