Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 14, 2021 - 06:00 CET
HelpDesk application will undergo a service upgrade maintenance. The application (https://app.helpdesk.com) will be unavailable for all customers. The service will resume immediately and emails sent by end-users at that time will sync with HelpDesk accounts after the maintenance ends. We will post all updates here.
Posted Feb 15, 2021 - 16:35 CET
This scheduled maintenance affected: Agent app, API, Integrations, Support chat on www.helpdesk.com, and Subprocessors' service.