We experienced a temporary problem with sending tickets that was resolved

Incident Report for HelpDesk

Resolved

All of your tickets were delivered, but some might have experienced a delay. The issue has been identified and the fix was implemented. All systems are working. The issue lasted for about 40 minutes from 17:30 UTC.

Posted Apr 29, 2024 - 20:27 CEST

This incident affected: Agent app, API, and Integrations.