Scheduled maintenance

Scheduled Maintenance Report for HelpDesk

Completed

The scheduled maintenance has been completed.

Posted Oct 18, 2025 - 09:00 CEST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Oct 18, 2025 - 08:00 CEST

Scheduled

We will be performing platform maintenance on October 18th, from 8:00 AM to 9:00 AM (UTC+2).
During this one-hour maintenance window, some agents’ accounts may experience brief reconnections, and access to the service may be temporarily unavailable.

No customer action is required. We will provide updates as necessary.

Posted Oct 13, 2025 - 15:02 CEST

This scheduled maintenance affected: Agent app, API, Integrations, and Support chat on www.helpdesk.com.