HelpDesk - degraded performance
Resolved·Partial outage

This incident has been resolved.

Tue, May 27, 2025, 04:19 PM
(8 months ago)
·
Affected components
Agent app
API
Support chat on www.helpdesk.com
Updates

Resolved

This incident has been resolved.

Tue, May 27, 2025, 04:19 PM

Monitoring

A fix has been implemented and we are monitoring the results.

Tue, May 27, 2025, 03:37 PM(41 minutes earlier)

Identified

The issue has been identified and a fix is being implemented.

Tue, May 27, 2025, 10:47 AM(4 hours earlier)

Investigating

We are continuing to investigate this issue.

Tue, May 27, 2025, 10:16 AM(31 minutes earlier)

Investigating

We are currently investigating this issue.

Tue, May 27, 2025, 10:15 AM