HelpDesk unavailability

Resolved·Full outage

This incident has been resolved

Thu, Aug 12, 2021, 08:00 PM

(5 years ago)

Affected components

Aug 12, 2021, 04:34 PM

07:32 PM

Agent app

API

Integrations

Support chat on www.helpdesk.com

Subprocessors' service

Updates

Resolved

This incident has been resolved

Thu, Aug 12, 2021, 08:00 PM

Monitoring

The issue has been resolved, we'll continue monitoring the situation

Thu, Aug 12, 2021, 07:32 PM(27 minutes earlier)

Investigating

We are currently investigating this issue.

Thu, Aug 12, 2021, 04:34 PM(2 hours earlier)

HelpDesk unavailability

Resolved·Full outage

This incident has been resolved

Thu, Aug 12, 2021, 08:00 PM

(5 years ago)

Affected components

Aug 12, 2021, 04:34 PM

07:32 PM

Agent app

API

Integrations

Support chat on www.helpdesk.com

Subprocessors' service

Updates

Resolved

This incident has been resolved

Thu, Aug 12, 2021, 08:00 PM

Monitoring

The issue has been resolved, we'll continue monitoring the situation

Thu, Aug 12, 2021, 07:32 PM(27 minutes earlier)

Investigating

We are currently investigating this issue.

Thu, Aug 12, 2021, 04:34 PM(2 hours earlier)