We noticed an issue when using the ticket search feature, causing the priority of some tickets to change to “Urgent.” We were able to resolve the issue completely, but the affected tickets retained the “Urgent” priority. You may be required to change the previous priority manually.
No components marked as affected
Resolved
We noticed an issue when using the ticket search feature, causing the priority of some tickets to change to “Urgent.” We were able to resolve the issue completely, but the affected tickets retained the “Urgent” priority. You may be required to change the previous priority manually.
