All Systems Operational
Agent app
Operational
API
Operational
Integrations
Operational
Support chat on www.helpdesk.com
Operational
Subprocessors' service
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Upcoming Change to Our Status Page System — Effective December 30, 2025 Dec 30, 2025 09:00-10:00 CET
We’d like to inform you in advance that on December 30, 2025, we will be transitioning to a new provider for our status page service. This change is being made to better align with our operational requirements and improve the overall reliability of our status communications.
What’s Changing?
The status page domain will remain the same, so you will continue to access it at the usual URL.
However, the new provider supports a more limited set of notification options. Going forward, notifications will be available via:
- Email
- RSS
- Slack
Please note that SMS, Webhooks, and X (formerly Twitter) will no longer be supported after the switch.
What Do You Need to Do?
1. If you are currently subscribed to Email notifications, no action is required. Your subscription will automatically carry over to the new platform.
2. If you use SMS, Webhooks, or X, you will need to re-subscribe using one of the supported options on the updated status page after December 30, 2025.
We understand that this may require some adjustments on your end, and we appreciate your understanding as we make this transition to a more sustainable and robust platform. If you have any questions or need assistance during this change, please don’t hesitate to contact our support team.
Thank you for your continued trust.
Posted on Dec 16, 2025 - 12:26 CET
What’s Changing?
The status page domain will remain the same, so you will continue to access it at the usual URL.
However, the new provider supports a more limited set of notification options. Going forward, notifications will be available via:
- RSS
- Slack
Please note that SMS, Webhooks, and X (formerly Twitter) will no longer be supported after the switch.
What Do You Need to Do?
1. If you are currently subscribed to Email notifications, no action is required. Your subscription will automatically carry over to the new platform.
2. If you use SMS, Webhooks, or X, you will need to re-subscribe using one of the supported options on the updated status page after December 30, 2025.
We understand that this may require some adjustments on your end, and we appreciate your understanding as we make this transition to a more sustainable and robust platform. If you have any questions or need assistance during this change, please don’t hesitate to contact our support team.
Thank you for your continued trust.
Posted on Dec 16, 2025 - 12:26 CET